940 668–1800 • 844 222–PCMD
712 E. California, Suite A, Gainesville, TX

Our Core Values

Our core values help us build our culture and earn the trust of our clients.

At Your PCMD, our commitment is to our clients and we center everything we do around honesty, reliability, hard work, determination, and client advocacy. It is these core values that drive our culture and help us achieve every day results in a win-win relationship with our clients. We always include trust, professionalism, hard work, and experience in our daily interactions with a fully client-focused business.

Trust

Trust in a business partnership is built over time, and we begin to earn the trust of our clients by exercising transparency in our policies and creating a relationship that is mutually beneficial. We'll directly address your issues and recommend the best solution to achieve your goals, rather than trying to sell you something that you don’t need. This helps us ensure that you don't lose your faith in us as your IT company. As our client, we will make sure you understand your support costs and prove to you that we are accountable for the performance of your information technology and are deeply invested in your success.

Professionalism, Hard Work, and Experience

We have been in business since 2012 and have found that when we do the right thing for our customers, they see the value in working with Your PCMD. We have invested in and understand the tools of our trade. Our decades of experience and expertise will keep your total costs low and we'll seek new and improved methods to keep it that way. Your service with Your PCMD will not only be prompt and courteous, but also flexible and patient. We will take the time to listen to you and your needs in order to identify the best solution. We focus on your IT so you can focus on your business.

Client Focus

We consider the relationships we have with our many long-term clients to be our most significant accomplishments and our most valuable assets. Our goal is to be your long-term information technology advisor. A critical component of a successful IT company is customer service, which often requires reacting to the unique needs of your company and employees and communicating highly technical concepts in easy to understand instructions. You may hire us for our proficiency and experience, but you'll retain our services because we will deliver exactly what you need and expect, every time.