940 668–1800 • 844 222–PCMD
712 E. California, Suite A, Gainesville, TX

IT Support Services

Your Local Computer & Laptop Repair Experts.

Your search for the most dependable computer & laptop repair service is over.

Our services offer a computer repair solution for any individual or business. In shop services consist of hardware and software diagnostics, repair, upgrades, tune-ups, virus removal, data recovery etc. We can also remotely connect to your computer to quickly troubleshoot and fix problems. A technician can also be sent to your location within our service area to diagnose and fix whatever issues you may have or we can do a pick up for in-shop servicing if needed. Our services include but are not limited to the following:

  • PC Tuneup (make your computer faster)
  • Computer Maintenance (clean up your computer)
  • Computer Software Installation and Configuration
  • Computer Hardware Upgrades, Troubleshooting, Installation
  • Computer Virus Repairs and Computer Virus Removal
  • New Computer Advice and Setup Help
  • Laptop Repair, Laptop Tech Support
  • Remote Assistance, Remote Computer Repair
  • Wired and Wireless Networking Services

Advanced Diagnostics

Our in-shop Advanced Diagnostic service will test all critical hardware components in your computer. It's important that these intricate systems are functioning correctly to assure your device is running properly. Once completed, we can move forward to our software diagnostics to achieve the best possible results and better help to pin point any issues that need attention. This is a process that cannot be rushed when done properly, so be weary of "same day" repairs as they most likely don't cover all the bases. We work as quickly as possible, but never compromise the quality of the repair by rushing or skipping crucial steps.

Hardware & Software Purchasing

Do you need help purchasing the right computer/s for you or your staff? Are you struggling to decipher complex technical jargon? Don't risk making the wrong decision. Call the friendly team at Your PCMD to help. We take the guesswork out of purchasing new computers, hardware, software, and other IT equipment for you or your business.

Our 4-Step Purchasing Process

Purchasing software or hardware that doesn't meet yours or your business's unique requirements is a waste of time and money. Avoid this outcome with our easy 4-step procurement process, suitable for software, hardware and any other IT equipment. Here's how it works:

  1. Consultation
    • We get to know you and your business technology requirements. We help you to review and plan current and future technology needs, to ensure your equipment purchase has the features and functionality to deliver what you need now, and for the next few years.
  2. Recommendation
    • Once we have clarity around your requirements, we'll provide a list of product recommendations that we feel will best suit your needs. We'll explain our reasons for recommending these choices, walk you through the specifications and features, and answer any questions.
  3. Purchase and Installation
    • We can save you time and confusion by undertaking the specifying and ordering of your new tech purchases. We have direct partner relationships with major IT suppliers and manufacturers, including Lenovo, Dell, and HP.
    • We'll also make sure everything is setup and installed properly, and teach your staff how to use the new software or hardware.
  4. Disposal
    • Finally, we will take care of the ethical and environmentally-friendly disposal of your old computers and peripheral equipment.

Network Design

It's impossible to grow and achieve your goals if your IT provider doesn't offer a solution that's inline with that same purpose. Your PCMD's network design solutions are the best way to ensure that your network is working at the cost, speed, and quality that fits your needs. After we give an initial system assessment, we work diligently to design a network that meets your current needs and plans for potential growth, while keeping your budget in mind. It doesn't matter if you work in one office or have multiple locations, if you need 24/7 data access or if you work within a standard 9-5 business environment – with Your PCMD, all you have to focus on is what's right for you and we'll take it from there.

If you plan on growing in the future or you have a specific plan that you want to execute, Your PCMD is here to help. Our network design services provide a user-friendly, reliable environment for your team to flourish within. We offer:

  • Network Infrastructure Evaluation
  • Solutions that proactively manage and monitor wireless networkss
  • Hardware Installation
  • Network Security Design
  • LAN as a Service (LANaaS)
  • On-going Consultation

We know how stressful it can be to reevaluate your network and install new hardware. That's why we take great care in collaborating with you and making sure the network design we provide is one that's built to last. No matter what you're looking for, we're here to help you find it.