Dear Your PCMD Customer -
The world is grappling with an issue of enormous scale and human impact, and our hearts go out to all who have been affected by the outbreak of the coronavirus (COVID-19). We're adding this note to let you know that we're here for you.
We are monitoring the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) and until further notice we will not be taking in anymore devices as our shop presence will be sparse.
Here are the steps we've taken to ensure continuity of our service:
● Our technicians are working from home to do their part in slowing the spread of the virus.
● We're using technology that allows us to work on projects, support our customers, and stay connected with you and as a team, even when we're not in the office.
● We're working with customers on a case-by-case basis to address previously scheduled on-site visits. Most of these visits will now be held virtually.
● Our team is dedicated to making sure you're able to contact us for jobs that are in progress and to see to it that you can depend on us for service and support.
We have implemented a NEW help desk system for our valued business clients which you can register and access here. We monitor this very closely.
Please continue to contact us via phone, email, and our normal support channels — we are actively monitoring these channels for your needs. Should you have any questions, please feel free to reach out to us.
We hope you and your family remain safe during this time.
Since Day 1 we have held ourselves to the highest standard of customer service. We understand that behind every computer is another person trying to get work done.
Local service from a local business. Reliable and expierenced. Qualified Technicians. Guaranteed Service. Competitive Rates. Homes or Business. We've got you covered.Learn More
Clients are the #1 priority of our friendly and knowledgeable team.
Rest easy in knowing that our company is looking out for you and your technology.
No one size solutions. We can customize solutions to fit your needs and goals.
Your PCMD, LLC provides IT services, support and products and is both a Managed Service Provider (MSP) of IT equipment and a support team to our customers.
We understand that dealing with multiple support companies to meet different requirements and expectations can be challenging and frustrating.
With each customer having different requirements, we are flexible enough to offer a wide range of support based on the individual needs of our customers, with remote, on site or ad hoc services available.
Qualified technicians and experience exceeds job requirements. You'll find we have the resources and expertise to satisfy most any technology requirement, this allows us to provide the best possible IT solutions to our customers without the red tape of larger corporations.
Ready for a no pressure conversation about your technology needs? Call us today.
We make house calls
All work guaranteed
Real solutions not just advice
Flexible Payment Options
We don't use contractors
Remote support available
We back our Blue
Simply call and give your details and we'll send a courier to your location to collect your computer for service. Its fast and convenient with no fee within the city limits. Call now to schedule an appointment today!